Complaints
A Quick Guide for Making and Handling a Complaint
Having the right procedures and processes in place are essential in ensuring that we can protect and support all our members. England Netball has produced a comprehensive set of documents and procedures for all members to follow and abide by, including a robust complaints process, all of which West Yorkshire Netball has adopted and adheres to. The aim of this document is to ensure that the procedures and processes are easily understood and accessible to all participants of the game within the county.
West Yorkshire Netball want to ensure that everyone can feel able to raise a concern or complaint if needed, know they will be listened to, receive any support required and be confident that their concerns and complaints will be dealt with in an appropriate and timely manner. All information provided in relation to complaints and disciplinary procedure shall be regarded as confidential and be kept securely by all those involved in the process.
West Yorkshire Netball want to ensure that everyone can feel able to raise a concern or complaint if needed, know they will be listened to, receive any support required and be confident that their concerns and complaints will be dealt with in an appropriate and timely manner. All information provided in relation to complaints and disciplinary procedure shall be regarded as confidential and be kept securely by all those involved in the process.
